1. Introduction

Welcome to WisePPC, a software-as-a-service (“Service”) provided by Crystal Logistics Corporation (“Company,” “we,” “us,” or “our”). By using WisePPC, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Service.

2. Description of Service

WisePPC provides analytics and automation tools to help Amazon sellers manage their advertising campaigns. The Service is provided “as is” and is subject to changes, updates, and discontinuation at our discretion.

3. Account Registration

  • You must be at least 18 years old to use the Service.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • We reserve the right to suspend or terminate accounts found in violation of these Terms.

4. Payments and Subscription

  • WisePPC is a paid service with subscription plans.
  • Payments are processed through third-party payment providers, and all fees are non-refundable.
  • We may change pricing at any time, with notice to existing users.

5. Compliance with Amazon Advertising API Policies

WisePPC integrates with Amazon’s Advertising API and must comply with Amazon’s License Agreement and Policy:

Users must comply with all applicable Amazon advertising policies when using WisePPC. Crystal Logistics Corporation reserves the right to limit or suspend access to WisePPC if Amazon enforces restrictions due to policy violations.

6. Limited Liability Disclaimer

  • WisePPC is an analytics tool and does not guarantee any specific results.
  • Crystal Logistics Corporation shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Service.
  • You acknowledge that Amazon’s advertising policies, algorithms, and results are beyond our control, and we are not responsible for any financial loss, suspension, or performance changes due to WisePPC’s recommendations or automation features.
  • You use the Service at your own risk, and you assume full responsibility for the consequences of any actions taken based on WisePPC’s analytics or automation.

7. Indemnification

You agree to indemnify, defend, and hold harmless Crystal Logistics Corporation and its affiliates, employees, and partners from any claims, liabilities, damages, or expenses arising out of:

  • Your use of the Service.
  • Your violation of these Terms or applicable laws.
  • Any third-party claims related to your business decisions based on WisePPC data.
  • Any violation of Amazon’s Advertising API policies that result in penalties or restrictions imposed on WisePPC.

8. No Warranties

  • The Service is provided on an “as is” and “as available” basis without warranties of any kind.
  • We do not guarantee uninterrupted or error-free performance of the Service.
  • We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

9. Data Privacy and Compliance

  • All user data, including Amazon Ads and Amazon seller data, is stored and processed in Amazon Cloud.
  • By using WisePPC, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.
  • You are responsible for ensuring your compliance with Amazon’s policies, GDPR, CCPA, and other applicable regulations when using WisePPC.
  • We reserve the right to audit usage and compliance with Amazon’s API policies and to terminate accounts that violate such policies.

10. Termination

  • We may suspend or terminate your access to the Service at any time for violations of these Terms.
  • Users may cancel their subscription at any time, but fees already paid are non-refundable.
  • If WisePPC is restricted by Amazon due to non-compliance, we are not liable for service interruptions.

11. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of Delaware, USA.
  • Any disputes shall be resolved through arbitration in Delaware, USA unless otherwise required by law.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after any modifications constitutes your acceptance of the updated Terms.

13. Contact Information

For any questions about these Terms, contact us at [email protected].

By using WisePPC, you acknowledge that you have read, understood, and agreed to these Terms of Service.