1. Introduction

Welcome to WisePPC, a software-as-a-service (“Service”) provided by Crystal Logistics Corporation (“Company,” “we,” “us,” or “our”). We are committed to protecting your privacy and handling your data transparently. This Privacy Policy describes how we collect, use, and protect your information when you use WisePPC.

2. Information We Collect

  • Account Information: Name, email address, company details, and payment information.
  • Amazon Advertising Data: Data retrieved via Amazon’s Advertising API, including campaign performance, keywords, and spending details.
  • Amazon Seller Data: Data related to your seller account, such as product listings and sales performance.
  • Usage Data: Log files, IP addresses, and analytics data to monitor usage and improve our Service.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and collect insights about platform performance.

3. How We Use Your Information

  • Providing and improving WisePPC services.
  • Analyzing campaign performance and generating reports.
  • Automating bidding and ad budget allocation based on your preferences.
  • Ensuring compliance with Amazon’s Advertising API policies.
  • Communicating important service updates, notifications, and support responses.
  • Preventing fraudulent activity and maintaining security.

4. Data Storage and Processing

  • All user data, including Amazon Ads and Amazon Seller data, is securely stored and processed in Amazon Cloud.
  • We take industry-standard measures to protect stored data against unauthorized access, disclosure, or destruction.
  • Data may be retained as long as necessary to provide the Service and comply with legal obligations.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share it with:

  • Amazon: To comply with Amazon’s Advertising API policies and ensure proper service functionality.
  • Service Providers: Trusted third parties who assist with cloud hosting, analytics, and payment processing.
  • Legal and Compliance Authorities: When required by law or to protect our legal rights.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your data:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict data processing or object to automated decision-making.
  • Submit a data access request by contacting us at [email protected].

7. Security Measures

  • We implement security measures such as encryption, secure access controls, and data audits to protect your data.
  • While we take all reasonable precautions, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

8. Third-Party Links and Integrations

WisePPC may contain links to third-party websites, including Amazon. We are not responsible for their privacy policies, and you should review their terms before sharing data.

9. Compliance with Legal Regulations

  • We comply with applicable data protection laws, including GDPR and CCPA.
  • Users in the EU and California have specific rights related to data privacy and can request information about how their data is used.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of WisePPC after changes implies acceptance of the updated terms.

11. Contact Information

For any questions regarding this Privacy Policy, please contact us at [email protected].

By using WisePPC, you acknowledge that you have read, understood, and agreed to this Privacy Policy.